JPMorgan Chase Hiring BCom freshers 2015 for Team Member in Bangalore.
Qualification: B.Com
Experience: 0 – 2 yrs
Location: Bangalore
Salary: NA
No of Vacancy: NA
Job Description:
Ensure sound understanding of the Standard Operating Procedure
Analyze cases and apply resolutions methods as per SOP guidelines
Manage case inventory & ageing as per pending guidelines
Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader.
Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.
Take active participation in PMR, Q-board, team huddle and also identify areas for process improvement
Complete the assigned trainings in time
Candidate Profile:
Graduate in Commerce (Prefered) or Graduate in any stream 0-2 Years
Basic : ? Oral & written communication skills ? Adaptability to change
Aptitude for research & analysis
Attention to detail
Ability to work as a team
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Company Profile:
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.
Click here to Apply
Qualification: B.Com
Experience: 0 – 2 yrs
Location: Bangalore
Salary: NA
No of Vacancy: NA
Job Description:
Ensure sound understanding of the Standard Operating Procedure
Analyze cases and apply resolutions methods as per SOP guidelines
Manage case inventory & ageing as per pending guidelines
Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader.
Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.
Take active participation in PMR, Q-board, team huddle and also identify areas for process improvement
Complete the assigned trainings in time
Candidate Profile:
Graduate in Commerce (Prefered) or Graduate in any stream 0-2 Years
Basic : ? Oral & written communication skills ? Adaptability to change
Aptitude for research & analysis
Attention to detail
Ability to work as a team
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Company Profile:
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.
Click here to Apply
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