Mphasis Off Campus Drive in Bangalore On 26th September at YDIT College

Mphasis Off Campus Drive in Bangalore On 26th September at YDIT College. Mphasis freshers recruitment in Bangalore. Only 2012, 2013 and 2014 batch BE, B.Tech, MCA, MBA, B.Sc, BA, B.Com freshers are eligible to attend this interview. There is no registration fees. Interested and eligible candidates can directly attend the interview at the YDIT college, Bangalore.

Company Name	Mphasis
Qualification	BE, BTECH, BA, BSC, BCOM, MBA, MCA
Experience	Freshers / Experienced
Job Location	Bangalore
Job Role	Entry Level Engineer
Salary	2 to 3 LPA
Industry	IT Software
Website	www.ojasjob.com

Job Description:

• Handling incoming Calls
• Providing resolution to Customers on queries related to billing cycle and order status.
• Ensure that the required Service Level Agreements (SLA's) are met.
• Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.

Standards for Measuring Success:

• Customer Satisfaction
• Meeting required average handle time
• Quality scores.

Key Skills:

• Excellent Communication skills
• Language 1 – English Proficiency Level- Excellent
• Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
• Language 2 – Kannada/ Tamil/ Telugu/ Malayalam Proficiency level- High
• Ability to work under extreme pressure
• Use of call center terms and vocabulary.

Mphasis Off Campus Details:

Date: 26th September 2014

Time: 9 AM to 12:30 PM

Venue:

Yellamma Dasappa Institute Of Technology,

Raghuvanahalli, 14th km, Road, Kanakapura Main Road,

NH 209, Kanakapura, Karnataka 560062.

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