| Company Name | Wipro BPS |
| Qualification | BE, B.Tech |
| Experience | 0 - 5 Years |
| Job Location | Bhubaneswar |
| Job Role | Technical Support Voice Process |
| Industry Type | IT - Software |
| Salary | 1,75,000 - 3,00,000 P.A |
| Website | www.ojasjob.com |
Job Description:
- International Voice Hardware Support & Customer/Tech Service Process
- Troubleshooting & Remote Support to International Clients over the phone
- Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
- Inbound premium opening (No Outbound Scam or Sales)
- Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
- Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
- Should be flexible to work in Night Shifts, as per business requirement
Employee Facilities Provided:
- 24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
- Round the clock transport facility provided (as per company policy)
- SEED Program Opportunity to continue further studies while being a part of Wipro
- Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
- Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
- Performance linked incentives, attendance incentives etc.
- Best Training provided- New Hires to Development Training
Desired Profile:
- Fresher & Experienced candidates (18-45 years of age)
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Candidates pursuing or completed Distance MBA/PGDM are eligible
- Ready to work in Night Shifts
Selection/Interview Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume
Wipro Walkin Details:
Interview Venue:
Wipro Ltd.IDCO, IT SEZ, Plot No. E/8,
Infocity, Bhubaneswar











