Honeywell Direct Walkin Drive for
freshers in Gurgaon - November 2014.
Honeywell Job Openings
in Gurgaon for freshers as Technical Support
Associate position. Any Graduate and Post Graduate freshers are eligible
to apply for this position. Interested and eligible candidates can apply online
through the below provided link.
Company Name
|
|
Qualification
|
|
Experience
|
0 - 2 year
|
Job Location
|
Gurgaon
|
Job Role
|
Technical Support Associate
|
Industry Type
|
IT- Software
|
Job Description :
- Responsible for answering Tier 1 calls
to support end customers resolve product related issues to the best of
their satisfaction.
- Meet all the targets laid down as client
requirements under all circumstances Schedule Adherence, Service Level,
VoC, AHT, Calls per Rep, Call quality.
- Have an individual development plan to improve
skill set to Tech Support Specialist responsibilities.
- Seek feedback from immediate supervisors via
1-O-1 or metrics discussion
- Seek knowledge sharing sessions with HD/SA for
self improvement
- Work closely with immediate supervisor for all
performance, learning and development aspects.
Qualifications:
- Able to operate PC based programs in a Windows
environment.
- Ability to gather and assimilate data to
deliver accurate solutions to the customer in a professional manner.
- Takes initiative to lead and supports team
members in dealing with change.
- Uses up-to-date technical knowledge, skills
and experience to effectively perform jobs and contribute to the success
of the department.
- Maximizes productivity levels while providing
world class customer service.
- Displays effective problem solving skills.
- Demonstrates effective use of soft skills
listening, probing and questioning.
- Effective communication skills and appropriate
usage of the English language
- Flexibility to work in shifts
Honeywell Walkin Details:
Interested and eligible candidates
walkin at below mentioned address
Walkin Time: 11 AM to 2 PM
Interview Venue:
Honeywell International
5th Floor, Unitech Trade Centre
Walking Distance from Huda City Metro Station,
Opposite Park Plaza Hotel
Gurgaon, Haryana (India).
Contact Person: Amar Chaudhari
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